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Harry Case's avatar

In 2002 i separated the broker from our 3pL at the manufacturer where i was logistics manger vetted carriers we vetted brokers and 3PLs individually. I understood that in the end performance and liability were never a hire and forget responsibility. The tools were always there and the technology for recording performance metrics grew insanely better. No excuse for lost loads, phantom carriers, unscripted, unreported delays. We were protected from broker payment defaults to carriers but paid the good faith carriers anyway.

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