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Adam Gryszko's avatar

The line about learning more from a driver explaining what happens at a receiver than from a trade piece about detention. I am on the other side of that door, so here is the receiving version.

Most of the wait is not us being slow. It is that the driver showed up into a plan nobody updated. The door he was scheduled for still has a load on it that ran long. My receiving lead knows that at 6am. The driver does not find out until he is standing in the yard, because telling him is not written down as anybody's job.

So he sits. The hours everybody argues about later got made before he ever pulled in.

The other half is paper. A pack that does not match the PO turns a 40 minute unload into two hours while somebody hunts down a buyer who went home at four.

None of that lands on the detention invoice. The invoice says hours. It never says which side of the door made them.

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