The Lost Art of Respectful Communication and Agreeing to Disagree
As a society, we've reached a point where open conversation has become increasingly difficult, especially concerning contentious or highly debatable topics. As an industry, as a society, and as individuals, we've lost something fundamental—the ability to respectfully engage with differing opinions, mindsets, and emotions. The consequences of this loss have stunted our growth, limited our potential, and undermined our sense of community.
We’ve become so entrenched in our positions that we struggle to hear out those who think differently. This mindset, which might be described as bigoted by definition, stems from an inability to accept that having different perspectives is okay. This problem isn’t just about disagreement; it’s about the lack of maturity to handle these differences constructively. Somewhere along the line, we’ve forgotten how to communicate.
When someone expresses a viewpoint that challenges our own, it often triggers a defensive response. We become offended, and that offense can lead to a breakdown in cooperation. This inability to communicate across divides is one of the issues holding us back from evolving as an industry and as a society. It hampers our ability to grow, to build a sense of community, and to thrive.
This issue is closely tied to our ability to accept personal responsibility. We often find it difficult to admit when we’re wrong, self-reflect, or acknowledge that someone else’s opinion might be valid. This reluctance is fueled by ego and pride, which can blind us to the fact that being wrong or having a different opinion doesn’t diminish our worth. It’s okay to disagree, and it’s okay for someone else to be right. It doesn't mean you have to be offended, etc.
How did we get here? Perhaps it’s the increasing polarization in our world, where everything is seen in black and white or Blue and Red. Maybe it’s the rise of social media, where echo chambers and groupthink without logic amplify our views and drown out opposing ones. Or it could be a cultural shift that prioritizes winning an argument over understanding the other side. Whatever the cause, the result is that we’ve lost the ability to disagree without being disagreeable.
In our industry, Whether you’re a driver, broker, fleet owner, manager, or mechanic, we all bring different perspectives to the table. These differences should be a source of strength, not division. Like any diverse community, the trucking and transportation industry thrives when it embraces wide-ranging viewpoints. But to do that, we need to restore the lost art of respectful disagreement.
Solving this issue unlocks solutions to many of our challenges. We create an environment where collaboration and innovation thrive when we can engage with different mindsets, beliefs, and backgrounds without letting pride or ego get in the way. We can agree to disagree without becoming bigoted or ego-driven and still get along.
So, if there’s one thing I’d leave you with going into the weekend, it’s this...Keep an open mind. Understand that others will have different opinions, emotions, mindsets, and convictions—and that’s okay. Diversity of thought is a hallmark of a thriving community. It doesn’t mean one person is right and another is wrong. It means we can agree to disagree, letting everyone "do them," even when we don’t see eye to eye. And that’s the foundation of a strong, diverse industry, community, and society.
Rediscover the ability to communicate, respect differing views, and work together toward a common goal. Only then can we truly grow and succeed in a world, especially in an industry as complex and varied as its people.